Contact Us

We'd like to hear from you, whether it's a question about the planner, a route that doesn't look right, an idea for a new feature or a correction to one of our articles.

We aim to reply within two working days.

Reporting a problem with a route

If a route looks wrong, it helps to include:

• The start and destination you entered (or the link from Copy link)
• The travel mode (car, bike or walk)
• What you expected to see and what happened instead

Our routes come from OpenStreetMap data. If a road is missing or wrong on the map itself, you can also fix it directly at openstreetmap.org/fixthemap, which improves maps for everyone.

Advertising and privacy questions

For questions about how we use cookies and data, please read our Privacy Policy first, then email us if anything is unclear.